Eagles Academy of Real Estate Policies Updated 8.6.21

NON-DISCRIMINATION
Eagles Academy of Real Estate will not discriminate based on race, color, sex, religion, national origin, handicap, or familial status in the establishment of fees, entrance qualifications or standards for successful completion of any course.

Eagles Academy of Real Estate is approved by the Virginia Department of Professional & Occupational Regulation for the purpose of offering the Virginia Pre-licensing Principles of Real Estate and Continuing Education.


OFFICE HOURS OF OPERATION
See www.EaglesARE.com, M-F 9AM – 4:30PM EST.


NOTICE TO STUDENT
Our courses are NON-REFUNDABLE however we will allow a 30-day extension upon written request.  All questions pertaining to registration, refunds, school policy, course content, explanation of state licensing law, final exams (if applicable), and completion certificates should be addressed to info@EaglesARE.com.

All special accommodation questions and requests should be directed to the school Director at Director@EaglesARE.com prior to registering for the course.


COMPLETION REQUIREMENTS
Each course will have its own completion requirements and by purchasing the course you are agreeing to those requirements.

Some courses will have final exams that require only a passing score and may be retaken as often as necessary to achieve that passing score. Others require Proctored Course Final Exams. Proctored exams are exams that must be monitored or recorded by a proctor or a monitoring system, and then reviewed.  Your exam and passing score are subject to review by Eagles Academy of Real Estate, and if anomalies are detected, Eagles has the right to void the score and request a retake by the student.


STUDENT CONDUCT POLICY
Students are expected to conduct themselves in a professional manner. The use of a cell phone, computer, or other communication device in a disruptive manner is prohibited. An instructor or the Director may request that these items be removed. These items are not allowed during an exam unless the exam itself is taking place through these devices. Guests or family members are not allowed in the classroom setting. Any student who does not follow the Student Conduct Policy may be dismissed from the School by the Director without the ability to complete the course or receive a refund. Illegal substances and alcohol are not permitted on school grounds. Recordings of sessions are prohibited.


VIDEO PLAYBACK QUALITY
Certain sections of this course may include video content. The quality of video playback is dependent on the speed of your internet connection and, therefore, users with slower internet connection speeds (lower than 768kbps download) may experience “choppy” or reduced video playback quality.

To properly access our services, we recommend that you have a broadband connection to the internet with a minimum speed of at least 2Mb/s. Our courses may include streaming videos, which require higher bandwidth. We try to make our content accessible to older systems, but we cannot guarantee the quality of your internet connection, the reliability of your internet provider, or the suitability of the device you use to access our courses.


REQUIREMENTS FOR OBTAINING A VIRGINIA-REAL ESTATE SALESPERSON LICENSE
See  https://www.eaglesare.com/index.php/faqs


PRINCIPLES OF REAL ESTATE COURSE COMPLETION REQUIREMENTS
The delivery format of the Principles of Real Estate course will determine the completion requirements for that course.  All formats require a Proctored Course Final Exam with a passing score of 70% or better on the National portion and a 75% or better on the State Law portion.

See Exam Proctoring Options and Procedures at : https://www.eaglesare.com/wp-content/uploads/2021/08/ProctoredExamProcedures.pdf

You have three FREE exam opportunities; however, you may only take one exam per day.  All FREE exams must be taken within 120 days from the date of the course purchase.

You may continue to purchase exam opportunities up to five years from the purchase date of the original course. After that period, the Virginia Real Estate Board does not require us to maintain records. Therefore, you would need to re-purchase and complete all the requirements of the course again.

The additional purchased exam opportunities must be scheduled and paid for a minimum of 24 business hours in advance of the date of the exam.


TAKING THE STATE LICENSING EXAM
See https://www.eaglesare.com/index.php/faqs


CONTINUING EDUCATION REQUIREMENTS/INFORMATION
See https://www.eaglesare.com/index.php/faqs


CERTIFICATION
Upon completion of a course, each student will receive a Course Completion Certificate. In the event the certificate is lost, a duplicate may be obtained from the Eagles Academy of Real Estate office by written request. An administrative fee may be charged for the duplicate.


PROCESSING TIMES
Please note these times are all estimates:

• Scheduling the Proctored Course Final Exam (if required) – Seven (7) business days.
• Mailings – Five (5) business days from request.
• Grading and review of exam and issuing course completion certificate – Two (2) business days from receipt.


TECHNICAL SUPPORT
Contact Technical Support Monday – Friday, 9:00 am – 4:30 pm EST, by emailing info@EaglesARE.com.